Shipping Policy

Effective Date: September 15, 2025
Contact Email: bottlelumecontact@gmail.com

Thank you for shopping with BottleLume. Below are our shipping terms and details.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• A confirmation email will be sent once your order is placed, and another email with tracking details will follow once your order has shipped.

Shipping Times

BottleLume ships internationally. Standard delivery times are:

• Australia, United States, United Kingdom, Canada, New Zealand: 7–20 business days

• Europe & Asia: 10–25 business days

• Other regions: 15–30 business days

Delivery times may vary depending on your location, customs clearance, and local postal services.

Shipping Costs

• Shipping costs are calculated at checkout and displayed before payment.

• Free shipping promotions may apply from time to time and will be clearly displayed on product or checkout pages.

Tracking Your Order

Most orders include tracking. You will receive an email with your tracking number once your order has been dispatched. Please allow up to 5 business days for tracking details to update.

Delays and Lost Packages

We are not responsible for shipping delays caused by customs, postal services, or other factors outside our control. If your package is significantly delayed or appears lost, please contact us at bottlelumecontact@gmail.com and we will assist where possible.

Incorrect Address

Please ensure your shipping details are accurate at checkout. BottleLume is not responsible for orders shipped to the wrong address provided by the customer.

Customs and Duties

International shipments may be subject to customs duties, taxes, or fees imposed by your local government. These charges are the responsibility of the customer.